Reasons for unsuccessful payment after online recurring billing

By Colorfully - Mar 16,2023

Online recurring billing is mainly used for periodic purchase activities, especially for those who are engaged in foreign trade transactions. This function from automatic payment notification to automatic order generation and debit does not require customers and sellers to operate. However, when it comes to unsuccessful payments, what exactly is the cause? Below we can make a simple analysis based on several states of unsuccessful debit, and hope to help you better understand the online recurring billing function.

Reasons for unsuccessful payment after online recurring billing

When a customer has the need to purchase goods periodically and the website platform supports online recurring billing, it can be set up according to the needs of the customer, and according to the customer's needs, the purchase interval, purchase quantity, and special conditions can be set up to generate the same payment notice template for the same customer. When the set time comes, but the seller's payment is unsuccessful, the system will send an email to remind the other party of the failed chargeback, which is usually caused by the customer's credit card having expired.

How to avoid payment failure after online recurring billing

To avoid payment failure after online recurring billing, customers need to regularly update their credit card or savings card information in a timely manner, especially since the original bank card will become invalid after replacement, and the information must be updated in order to make normal payments. In addition, the platform system should also have a regular reminder function, usually by sending an email to remind customers before the credit card almost expires, so as to avoid the phenomenon of transaction failure after online recurring billing.

What else is available in online recurring billing?

In addition to regular billing deductions, online recurring billing now also integrates real-time reporting, which provides a better understanding of prices, payments, and profits, helping sellers to keep track of their accounts easily. The platform also supports a risk control management system to help both buyers and sellers detect risky accounts and transactions, and immediately notify the risk control management team once there are suspicious transactions, so that the whole process from regular billing to payment will be more secure.

What exactly is a recurring bill?

When a customer repeatedly orders the same goods or services from you, you send them the same invoice. This is known as a recurring invoice. Depending on how frequently people order, that is typically once a week or once a month.

Where can I find online recurring payments?

Customers must complete a one-time authorization form to authorize recurring payments. The simplest way to take recurring payments is with a merchant account or all-in-one payment processor that not only manages payments but also offers billing software and security safeguards to safeguard your clients' information.

Can recurring payments be stopped?

You can write or call your bank in addition to the company you are paying directly. Inform the company that you no longer want them to deduct funds from your accounts automatically. You might need to hand deliver a letter or complete an online form, depending on the bank.